* Do you have a first helpdesk experience ?
* Do you have at least 3 years experience in IT ?
* Do you have good command of English ?
If the answers to these questions are Yes, then this opportunity could be for you.
* Manage daily activities of configuration and operation of business systems that may be mainframe, mini, or client/server based.
* Optimize system operation and resource utilization, and perform system capacity analysis and planning.
* Provide assistance to users in accessing and using business systems.