Amundi Hong Kong

Financial director / Consolidation

★★★★★

Applications support analyst H/F

13 November Hong Kong, Hong-Kong Volunteering

Overall Description:
Responsible for working closely with the subsidiary team providing business analysis to the Amundi subsidiary branch and employees.
Activities will include application support and assistance to users, providing user training on global systems and being involved in any Business application rollouts.
 Responsible for providing a high level of service to all Business users and helping to ensure the smooth running of all appropriate processes and systems.

Main Accountabilities: General IT Analysis
Provide first line support Amundi Investment platform
Identify problem areas and resolve or escalate to Amundi Paris, if required
Provide system and incident management and control 
Participate in local small application development if required
Support business users teams to implement business processes or system changes
Participate in the global rollout of applications (UAT, Go-live follow-up) and provide IT system unit testing
Provide end-user training if required
Provide business insight and technical expertise across the different sites and continuously look for opportunities for improvement within the team e.g.
processes and procedures
Work and co-ordinate with other Amundi IT teams to resolve customer problems, to design, to develop, to test and to deploy application solutions
Document and optimise the support activity

Experience interacting with senior IT and business management employees

IT graduate